Gift Card
Stuck on what to choose? Give the gift of choice with a Willow Bay Australia gift card! Let them pick their perfect bag or accessory from our wide-ranging collection. Starting at just $10.00, our gift cards are the ideal solution for any occasion. Delivered straight to their inbox, our gift cards come with easy-to-follow instructions for hassle-free redemption at checkout. Plus, there are no added processing fees, ensuring every cent goes towards their dream bag. Give the ultimate gift today!
At Willow Bay, our customers are our number one priority. We take pride in our service standards and welcome any questions, feedback or concerns. We're always ready to help!
We do not offer returns or exchanges on sale items.
Full priced items are eligible for an online store credit. Store credit is valid for 12 months from the date of issue. Item must be returned within 14 days from the date you received your order. Costs to return the item are the responsibility of the customer.
To initiate a return please submit your details here: https://rs7mvlol.paperform.co
For manufacturing faults we offer a 12-month manufacture guarantee. If you receive an item you believe is faulty please contact us to initiate a return.
