退款政策

退货

我们不提供改变主意的退货。

对于故障，请发送电子邮件至 info@willowbayaustralia.com 以开始您的退货

收到并检查您的退货后，我们将向您发送一封电子邮件，通知您我们已收到您退回的商品。我们还将完成您的维修、更换或退款。
如果您获得批准，我们将处理您的退款，并在一定天数内自动将信用额度计入您的信用卡或原始付款方式。

我们只更换有缺陷或损坏的物品。通过 Info@willowbayaustralia.com 与我们联系，并将您的物品发送至：PO Box 24, Glenside, SA, 5065

Important Shipping Update – United States & Puerto Rico

Due to recent changes in US import tariff regulations, Australia Post has temporarily suspended parcel services to the United States and Puerto Rico.

Unfortunately, this means we are unable to ship orders to these destinations at this time.

We’re working closely with Australia Post and their compliance partners to resume services as soon as possible. In the meantime, US and Puerto Rican customers will not be able to complete checkout.

We appreciate your understanding and will provide updates as soon as shipping resumes.

Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*

Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*
Free shipping Australia-wide for all orders over $65
New Zealand Express Shipping AU$9.95 - Free over $100
International Express Shipping AU$19.95 for orders over $65 - Free over AU$200
FREE Gift With Purchase when spending over $200
*Temporary pause on US & Puerto Rico orders due to postal restrictions.*

Australian Owned - Fast Dispatch - 6 Month Manufacturers Warranty

Currency

退款政策

Important Shipping Update – United States & Puerto Rico

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