PRE ORDER - METRO Neoprene Tote Bag With Zip - CHARCOAL
Estimated arrival - late October.
The Willow Bay Metro Neoprene Tote Bag is your everything bag! The bag that has so many functions you won't ever need to stop using it.
The Metro Neoprene Tote is spacious and full of functionality. The bag that enables you to throw in all your gear and go!
Equipped with a zip top, detachable crossbody strap, two large internal pockets, one large internal zip pocket and a large front pocket. It also comes with two outside pockets on either side of the bag that can be used for your baby bottles, water bottles, keys etc, depending on how you decide to use this versatile design.
The Metro is a standout not only because of it's gorgeous design but for it's versatility. It can be used as a mum/baby bag, gym bag, beach bag, shopping bag or just your everyday, carry everything tote.
With a handful of neutral colours to choose from, this newbie is your next go to.
- Zip closure
- Adjustable detachable crossbody strap
- Outer side pockets (perfect for baby bottles, drink bottles etc)
- 3 internal pockets, including one large internal zip pocket
- Fully lined
- Perforated neoprene
Dimensions: Top L 44 x Base L (excluding side pockets) 37 x H 28 x W 17 cm
What payment methods do you accept?
We accept PayPal, Afterpay, Apple Pay, Mastercard, Visa and American Express.
How do I keep my Willow Bay bag looking brand new?
A lot of our neoprene bags are actually machine washable in cold delicate cycle. Head over to caring for your bag.
Do you sell Willow Bay gift cards?
We sure do! You can purchase a Willow Bay Australia gift card here.
Do you ship overseas?
We sure do. We send Willow Bay bags worldwide.
When will I receive my order?
Our goal is to deliver your Willow Bay bag as quickly as possible. All orders have a processing time of 72 business hours, and delivery is between 2 – 7 working days domestically to metro areas (possibly longer to regional areas). You will receive an email confirming the dispatch of your order once it has been sent along with your tracking number.
If, for some reason, there is a delay in the delivery of your order we will communicate this within 2 working days and confirm your delivery timeframe. Please do not hesitate to contact us if your package has not arrived in the allowed time frame.
How do I track my order?
Once your item is shipped you will be sent an email update on the status of your shipment.
What are my delivery options?
We offer FREE standard domestic shipping for all orders over $65 and express domestic shipping for $9.95. Domestic shipping (standard) for orders under $65 is $9.95.
International orders (outside Australia)
We offer standard international shipping for a flat rate of $25 for all orders over $95 & a flat rate of $40 for any orders under $95.
We use DHL Express for all deliveries. Please note that duties and taxes may be applicable and will differ from country to country. It is the responsibility of the customer/buyer to pay any duties or taxes that may apply. Please check the duties threshold within your country for an estimate on these costs.
What is your exchange policy?
View our refunds and exchanges policy.
At Willow Bay, our customers are our number one priority. We take pride in our service standards and welcome any questions, feedback or concerns. We're always ready to help!
We do not offer returns or exchanges on sale items or for a change of mind.
For manufacturing faults we offer a 12-month manufacture guarantee. If you receive an item you believe is faulty please contact us to initiate a return.